Last updated: February 6, 2026

Thank you for purchasing from Elbestor. We want you to be completely satisfied with your digital course purchase. Please review our return and refund policy below.

Policy Overview

This policy applies to all digital courses purchased through our website at https://learn.elbestor.com/

Definitions

  • Company/We/Us/Our: Elbestor
  • Course(s): Digital educational content offered for sale on our platform
  • Service: Our website and learning platform
  • You/Your: The individual or entity purchasing courses from us

Refund Eligibility

You may request a full refund within 7 days of purchase if ALL of the following conditions are met:

Required Conditions:

  • The purchase was made within the last 7 days
  • You have NOT accessed or viewed any course content (including videos, lessons, materials, or downloadable resources)
  • You provide a clear statement requesting cancellation

Non-Refundable Situations:

Refunds will NOT be issued if:

  • You have accessed, viewed, or downloaded any portion of the course content
  • More than 7 days have passed since the date of purchase
  • The course was purchased during a promotional sale or with a discount code (unless required by applicable law)
  • The course was custom-created or personalized for you

How to Request a Refund

To request a refund, please contact us within 7 days of purchase:

WhatsApp: +91 9654254358

Email: support@elbestor.com

Please include:

  • Your order number
  • Name and email used for purchase
  • Reason for refund request (optional)
  • Confirmation that you have not accessed any course content

Refund Processing

  • We will verify that no course content has been accessed
  • Once approved, refunds will be processed within 14 days
  • Refunds will be issued to the original payment method
  • You will not incur any fees for the refund

Gift Purchases

  • If a course was purchased as a gift and you are the recipient, the refund will be issued as store credit or to the original purchaser, depending on the circumstances
  • Please contact us to discuss gift purchase refunds

Important Notes

  • Once you access any course content, the purchase is considered final and non-refundable
  • We track course access to ensure policy compliance
  • Course access includes viewing videos, downloading materials, or opening any lesson content
  • This policy is designed to protect our digital content while ensuring customer satisfaction

Questions?

If you have questions about our return and refund policy, please contact us:

Email: support@elbestor.com