Last updated: February 6, 2026

This Privacy Policy explains how Elbestor (“we,” “us,” or “our”) collects, uses, and protects your information when you use our digital learning platform. We are committed to safeguarding your privacy and being transparent about our data practices.

By using our Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Definitions

Account: Your unique account created to access our courses and learning platform.

Company/We/Us/Our: Elbestor, operating the website at https://learn.elbestor.com/

Cookies: Small files stored on your device that help us remember your preferences and track website usage.

Personal Data: Any information that can identify you as an individual.

Service: Our website and digital learning platform at https://learn.elbestor.com/

Usage Data: Information automatically collected about how you use our Service (e.g., pages visited, time spent, device information).

You/Your: The person using our Service or the organization they represent.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or purchase a course, we may collect:

  • Name (first and last name)
  • Email address
  • Payment information (processed securely through our payment providers)
  • Course enrollment and progress data
  • Communication preferences

2.2 Usage Data (Collected Automatically)

We automatically collect information about your interaction with our platform:

  • Device information: IP address, browser type and version, device type, operating system
  • Course activity: Videos watched, lessons completed, quiz results, time spent on content
  • Website usage: Pages visited, navigation patterns, date and time of visits
  • Technical data: Unique device identifiers, mobile device ID (if applicable)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login status and preferences
  • Track course progress and completion
  • Analyze how students use our platform
  • Improve our services and user experience

Types of Cookies We Use:

  • Essential Cookies (Session): Required for the platform to function, including login authentication and course access
  • Functional Cookies (Persistent): Remember your preferences, language settings, and course progress
  • Analytics Cookies (Persistent): Help us understand how you use our platform to improve our courses and features

You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Service.

3. How We Use Your Information

We use your personal data for the following purposes:

3.1 Core Service Delivery

  • Provide access to purchased courses and learning materials
  • Track your course progress and completion
  • Manage your student account
  • Process payments and issue receipts

3.2 Communication

  • Send course-related updates and important notifications
  • Respond to your support requests and inquiries
  • Send promotional emails about new courses (only if you’ve opted in)
  • Provide technical support and customer service

3.3 Platform Improvement

  • Analyze course engagement and student learning patterns
  • Identify areas for course improvement
  • Develop new courses based on student interests
  • Monitor and improve platform performance and security

3.4 Legal and Business Operations

  • Comply with legal obligations and regulations
  • Prevent fraud and protect platform security
  • Enforce our Terms of Service and refund policies
  • Process business transactions (mergers, acquisitions, etc.)

4. How We Share Your Information

We do not sell your personal information. We may share your data in these limited circumstances:

4.1 Service Providers

We work with trusted third-party companies that help us operate our platform:

  • Payment processors (to handle transactions securely)
  • Email service providers (to send course updates and communications)
  • Analytics tools (to understand platform usage)
  • Hosting providers (to store course content and data)

These providers are contractually required to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of our users

4.3 Business Transfers

If Elbestor is acquired or merges with another company, your information may be transferred. We will notify you before this happens.

4.4 With Your Consent

We may share your information for other purposes with your explicit permission.

5. Data Retention

We retain your personal data only as long as necessary:

  • Account data: Kept while your account is active and for a reasonable period after closure
  • Course progress: Retained to maintain your learning records and certificates
  • Usage data: Typically retained for 12-24 months for analytics purposes
  • Legal compliance: Some data may be kept longer if required by law

You can request deletion of your data at any time (see Section 7).

6. Data Security

We take the security of your personal data seriously and implement industry-standard measures:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure password storage with encryption
  • Regular security audits and updates
  • Limited employee access to personal information
  • Secure payment processing through certified providers

Important: While we strive to protect your data, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal data:

7.1 Access and Correction

  • View and update your account information in your account settings
  • Request a copy of the personal data we hold about you

7.2 Deletion

  • Delete certain information through your account settings
  • Request complete deletion of your account and associated data
  • Note: We may retain some information if required by law or for legitimate business purposes

7.3 Marketing Communications

  • Unsubscribe from promotional emails at any time using the unsubscribe link
  • Adjust communication preferences in your account settings

7.4 Cookie Management

  • Control or disable cookies through your browser settings
  • Note: Some platform features may not work properly without cookies

To exercise these rights, contact us at:

  • Email: support@elbestor.com

8. Children’s Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our servers.

For users between 13-18, we recommend parental guidance when using our platform.

9. Third-Party Links

Our courses or platform may contain links to external websites, resources, or tools. This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices of external websites. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be processed and stored in servers located in different countries, including India and other locations where our service providers operate.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

We will notify you of significant changes by:

  • Posting the updated policy on this page
  • Updating the “Last updated” date at the top
  • Sending an email notification (for material changes)
  • Displaying a prominent notice on our platform

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Elbestor
WhatsApp: +91 96542 54358
Email: support@elbestor.com

We will respond to your inquiry within a reasonable timeframe.